Official contact details
- Website
- https://ektaseva.com
- Support email
- ektaseva.com@gmail.com
- Contact address
- Mumbai, Maharashtra, India
- Legal entity
- Agro Epic Farmer Producer Company Limited
Purpose of donations
Donations made through ektaseva.com support Ekta Seva Foundation causes and campaigns such as food and nutrition support, education continuity, medical assistance, animal welfare, emergency relief and community welfare.
Each campaign page describes the intended use of support. General donation options may be used for the most urgent or suitable approved community-help activities within our published areas of work.
Voluntary contribution
A donation is voluntary. Suggested amounts are only examples. Donors may choose a listed amount or another amount where the website provides that option.
No one should donate under pressure, by mistake, or beyond an amount they can responsibly afford. Please read the campaign details and policies before authorising payment.
No sale of goods or services
A donation does not purchase any product, service, subscription, membership or direct personal benefit for the donor. The donation is intended to support charitable and community-help activities.
There is no shipping, delivery of goods to the donor or commercial order fulfilment connected with a donation.
How donations may be used
Depending on the selected campaign, donations may support prepared meals, groceries, learning materials, school-related expenses, medical assessment or treatment-related assistance, medicines, recovery support, animal food, rescue support, veterinary care, shelter, emergency essentials, transport, coordination and other reasonable costs connected to the stated purpose.
Where a selected activity is completed, impractical, unsafe, fully funded or no longer able to use all available funds, remaining funds may be applied to a closely related cause or another approved support need.
Payment methods and donor responsibility
The website may provide a secure payment page with UPI, card, net-banking, wallet or other enabled payment options. The final payment is authorised by the donor before the donation is completed.
Before entering a UPI PIN or approving payment, the donor is responsible for confirming the amount and payee shown by the payment app. Do not proceed if the amount, payee or purpose looks wrong.
Donation records and acknowledgements
The website may record donation intent, selected cause, donor name, phone, email, amount, payment confirmation details available to us. These details help answer donation-related questions.
A website message or redirect does not by itself prove that funds were successfully credited. Bank and payment confirmations determine whether a payment was completed.
Tax and regulatory notes
Do not assume any tax deduction, exemption or regulatory benefit unless an eligible receipt expressly states it and all legal conditions are satisfied.
Donors are responsible for retaining their own bank or UPI transaction record and seeking independent tax advice where required.
Refunds and cancellation
Donations that are successfully authorised and credited are generally final and non-refundable. Please read the Refund & Cancellation Policy before making payment.
Payment failures, pending transactions, duplicate payments or unauthorised payments should be handled as described in the Refund & Cancellation Policy and through the donor's bank or payment app where required.
Contact before donating
If a campaign, donation amount, payee, policy or payment process is unclear, contact us through https://ektaseva.com/contact or email ektaseva.com@gmail.com before completing payment.
Contact us before donating or submitting sensitive information if any part of this policy is unclear.
