Website owner and legal identity

This website is available at https://ektaseva.com and is operated for Ekta Seva Foundation, a farmer-created community-help initiative. Official support email is support@ektaseva.com and the public contact address is Mumbai, Maharashtra, India.

The registered legal entity name connected with this initiative is Agro Epic Farmer Producer Company Limited. Ekta Seva Foundation is the public-facing initiative name used for education, food, medical support, animal welfare, emergency relief and community welfare activities.

References to 'we', 'us', 'our' or 'the foundation' in these terms mean Ekta Seva Foundation and the team operating the website on behalf of the above legal entity.

Acceptance of terms

By accessing this website, submitting a contact form, selecting a donation cause, opening a payment link or using any website feature, you agree to these Terms & Conditions and the linked Privacy Policy, Donation Policy and Refund & Cancellation Policy.

If you do not agree with these terms, do not submit personal information or initiate a payment through this website.

Nature of the website

The website provides public information about charitable and community-support activities, causes, campaigns, donation options, volunteer interest and contact routes.

The website does not sell physical goods or paid services to donors. A donation is a voluntary contribution towards the selected cause or towards the foundation's broader community-help activities.

Information about beneficiaries, causes, campaign needs, photographs, impact numbers and activities is provided for awareness and donor understanding. Programme details may change depending on need, available funds, local conditions, safety, permissions and operational capacity.

Donation terms

Donations are voluntary. The donor chooses the amount and cause before authorising payment in a UPI app or another approved payment method.

Before completing payment, the donor must review the amount, payee details and payment note shown on the final payment screen. A payment is considered initiated only when the donor authorises it in the payment application.

A donation does not create a purchase contract, ownership right, voting right, guaranteed tax benefit, guaranteed beneficiary outcome or right to direct how an individual support decision must be made.

The Donation Policy and Refund & Cancellation Policy form part of these terms for all donations.

Use of website and prohibited actions

You agree to use this website only for lawful, respectful and genuine purposes.

• Do not attempt to access admin areas, databases, analytics, payment records or systems without permission
• Do not submit false donor details, fake transaction details, abusive messages or misleading beneficiary information
• Do not interfere with website security, availability, tracking, payment links or normal operation
• Do not copy website content, logo, images or campaign material in a way that falsely suggests you are authorised to collect money for us
• Do not misuse photos, stories or names of children, patients, families, volunteers or animals shown on the website

Website content, photographs and intellectual property

The website design, text, logo, campaign content, photographs, graphics and other materials are owned by us, licensed to us or used for the purpose of explaining our work.

You may share official public links to create awareness or invite support. You may not remove context, edit images misleadingly, use content for fraudulent fundraising, or imply endorsement without written permission.

No professional advice or guaranteed outcome

Website content is not medical, legal, financial, veterinary, tax or professional advice. Medical and veterinary decisions must be made by qualified professionals and responsible persons.

We cannot guarantee that a donation will solve every need, produce a particular medical result, secure a particular educational outcome, rescue every animal, or reach every person who requests help. Support depends on verification, available funds, urgency, practical reach and programme capacity.

Third-party services

The website may link to UPI apps, banks, payment participants, Google Translate, maps, social platforms or other external services. Those services are controlled by their respective providers and are governed by their own terms, privacy policies and dispute processes.

We are not responsible for downtime, app behaviour, banking delays, failed transactions, external charges, translation errors or privacy practices controlled by third-party services.

Limitation of liability

We work to keep the website accurate and available, but we do not guarantee uninterrupted access, error-free content, instant updates or compatibility with every device, browser or payment application.

To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential loss arising from website use, external payment systems, user device issues, internet interruptions, incorrect information submitted by a user, or unauthorised third-party conduct beyond our reasonable control.

Suspension, changes and governing law

We may update, suspend or withdraw any page, feature, campaign, donation link or content when required for safety, accuracy, legal compliance, maintenance or operational reasons.

These terms are governed by the laws of India. Any dispute should first be raised through the Contact page so it can be reviewed in good faith. Courts with appropriate jurisdiction in India will apply where legal proceedings are necessary.

Contact for terms

For questions about these Terms & Conditions, donation terms or website use, contact us through https://ektaseva.com/contact or email support@ektaseva.com.